Review Summary
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DO NOT USE USA LOGISTICS
“Warning”! Do not use USA LOGISTICS as a moving company. This company uses scamming tactics to extort you, and has the most disrespectful, unethical employees.
They are scammers that will take your money and not speak with you after. Basically they hold your items hostage and charge you double the quoted price. I have so much more to say… Simply put, use any other company!
This company is a fraud
Originally quoted $1300 and then charged $2500.
Do NOT I repeat DO NOT use this company to move. They didn’t originally show up on the date they were scheduled. Called and said they’ll be coming the next day. Didn’t show up the next day and didn’t call. Had to call them and hunt down a manager because the girl Refused to let us talk to a supervisor. Finally she relented and spoke with Ben who promised he’d be there Monday. They arrived Monday with no call or heads up. Came in and ransacked the house. And oddly they called to say that the price was being doubled bc of dimensions of truck and boxes.
They are constantly rude and literally say “then you can just cancel” your delivery. Or “fine, I’ll just give you your money back”.
Unprofessional and not into helping people.
Save yourself a headache and go with another moving company. These people aren’t reliable nor professional
WORST COMPANY
Scheduled our move more than a month in advance. Said we need to move out Sept 30 2020 as new owners coming in the next morning. NEVER SHOWED UP at agreed upon time. Called and they said we’ll be there in a couple of days. I was forced to hire, at last minute rates, to move out on time.
Gave me a great price. Came a day late.
Wrapped & loaded everything and then asked for an extra $900. They claim my “estimate was low”. Spoke to a supervisor who rudely said pay the money or get another mover. I called the police who made sure all of my items were returned and made note that my deposit would be fully refunded. Scam. They give you a low price and claim you went over your square feet.
Worst moving company of the Universe
They charged me twice the quote.inform the price after they loaded everything to truck. Worst, unprofessional service ever. they broke my tv set even though they charged for packing separately(which they told me the last minute). they took more than 3 weeks to deliver saying weird reasons. Lost the screws for my office table and casually told I can simply buy anywhere. Had to pay extra 300$ for the delivery van extra even though I am sure they used the same van for every delivery nearby and charged them as well.. Never ever use this service.
This is the worst service I ever received in my entire life. Initially told they could buy me a new tv and passed another 2 more weeks finally told they can’t reimburse.