Review Summary
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Great Movers!!
At 10:00 am sharp, George and Joseph showed up in the truck. It was clean and they were very accommodating. They were helpful, efficient, friendly, and very professional. My belongings were wrapped in plastic quickly and capably. They are great.
The worst moving experience.
Think about how it feels to be lied too. They gave us an awesome quote with a $1,032 discount added. We were excited to not have to pack up our goods, move, or drive them all the way from Miami, FL to Louisville, KY with an 8m/o and two cats. To find out When they came to our one bedroom apartment 1st thing that was said is that there is not enough space in the quote for all your belongings. So With the estimate of $1452 with the discount applied to that total, We thought What a good deal! Should of known this was a scam. They cannot move Murphy Beds. We had to throw away a dumpster’s worth of clothes, towels, items, you name it, and gave away a room divider, our bed, vacuum, and dishes. A ton of stuff that wouldn’t fit but that doesn’t even begin to describe the fury I feel with this moving company. To have an extra 125 cubic square feet added to the space in our truck it was a total of $1100! They lied to us over the phone and barely packed anything! Too worried about getting signatures so they are not liable to get us the important stuff they have stolen from us. They made us pay a ticket their movers received (all while the movers said “the company got this, they are the ones with all the money”) as soon As we paid that to have an understanding of where our stuff is and when it will be here they hung up and won’t return any of my calls. Please save yourself sleepless nights a find a REAL PROFESSIONAL/RESPECTABLE MOVING COMPANY.
Route 66 Movers out of Miami Florida.
ABSOLUTELY THE WORST!! Stay far far away from this company. Horrible customer service, almost double the price of moving on the day of, simple dumped drawers into boxes (we paid for white glove service). No packing in between plates. Massive amount of damage to so many items. Their claims cover .60 cents per lb. So a 25.00 china plate you simple get .10 cents!! The delivery was late. They threw broken pieces of items into the bushes to hide the damage.
I had very bad experience with this company.
They try to charge you in all possible ways upon pickup by stating space over occupied and delivery stating long carry and threaten for wait charging. They broke couple of items and mentioned it was already broken. Unprofessional and rude dispatch manager and driver. They get all documents signed up front including their service rating and show their real face after we sign. If you are not satisfied and do not offer any tips, they have ways to acquire money in many different ways.
The crew was so great!
The Route 66 Moving And Storage were right on time.They were very professional and hard-working. They were very kind and took extra care of our possessions. They never complained especially when they had to go quite a long distance bringing our furniture through the complex we moved into. Their prices are so reasonable. I recommend the movers to all.